Note: The included AA batteries are non-rechargeable. Disable the Allow this computer to turn off to save power function. Select your Razer mouse from the list. This will repeat until the battery is fully drained and after that it will not blink. This behavior is expected of devices with 2.4 GHz wireless connections. After opening it will automatically start searching the new devices. You can configure all Razer and third-party mouse mats with this feature. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? Mouse button presses are not programmable as macros. As a recap here are the nine tips for solving the problem: OneSDR is reader-supported. Add a Bluetooth device. No, the Razer Basilisk does not have a tilt click scroll wheel. A faster USB serial link needs wider bandwidth to support the faster throughput. How do I setup my Razer Basilisk X HyperSpeed? Or you can click the Bluetooth icon from task bar. See the answer below for more details. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Privacy Policy. Move the USB receiver to a port thats on the front of the PC. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. Learn more, By In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. Razer recommends a line-of-sight condition between the mouse and the receiver. 5 FPS Games for Mac Owners to Try in 2022. - Updated Once done, let this dry completely and try the Razer mouse again. The Razer Basilisk X HyperSpeed features an improved ergonomic form. Razer support only in the pinned post. In System, preferences click to open the Bluetooth device icon. What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. What does the button on the bottom of the Razer basilisk do? Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. As all the operational information is loaded on the drivers. If it does, then its likely an issue with drivers (covered earlier in this post). Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. How do I change the settings of my Razer Basilisk X HyperSpeed? You will also need to use your controller to configure the mouse. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. A. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Ask the Razer Community for help! Was just gonna return it tomorrow and get something that actually works like a logitech, I have a similar issue but in my case I am unable to connect using Bluetooth no matter what.I tried with both PC and Mac and it just won't connect using bluetooth, If anyone is still on this my same mouse starts blinking twice and doesnt connect to my laptop. Now flip your mouse and locate the power button on the bottom. The reason for this is that any mechanical issues get worse with time. We will make every attempt to respond. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. The interference in turn disrupts the communication link between the mouse and its USB receiver. Once your wireless mouse appears on the list, click pair. Activating this element will cause content on the page to be updated. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The Phone should reboot automatically. Use compressed air to blow away dirt under the affected button. The Razer Basilisk X HyperSpeed does not have any AI functionalities. But after I disconnect it from my Bluetooth and reconnect it, it works. Copyright 2023 Razer Inc. All rights reserved. How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. De-select the USB Controllers option for the rest. It cannot be charged using the charging dock. Your mouse may be connecting to another device nearby. Press question mark to learn the rest of the keyboard shortcuts. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. Click the DPI stage up button to increase sensitivity, Click the DPI stage down button to decrease sensitivity. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Manage Settings As a first step, update the Synapse software to the latest version. Here are a few tried and tested solutions to the problem. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. Free shipping. This mouse connects through a USB Bluetooth device. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. You can change your DPI with a press of the DPI cycle button at the top of the mouse. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. $10.50 + $5.60 shipping. You will need an AA battery to power the Razer Basilisk X HyperSpeed. Go to the Control panel and select Hardware and Sound. Financing Offers Learn More Apply Now. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. If you use a USB hub between the device and the PC, make sure the hub has power. . The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. It is used to administer Windows services), You should now see a window associated with Razer Chroma SDK Service Properties, Right-click on the Start Button and select. I then switched to BT again, this time it can't even discover it at all. If its set to the middle, the mouse is Off and wont connect to your PC. New comments cannot be posted and votes cannot be cast. The Basilisk uses a non-rechargeable AA battery. Make sure that the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X Hyperspeed Bluetooth. The simple problem first. Turn the power button on. For bluetooth problems I'd update drivers for your BT card. This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. Follow the instructions that appear on the screen. Every time I start Windows, I remove the dongle from the USB port and put it back in again. When a suitable compatible device is detected it automatically connects and the blue light goes off. What is On-The-Fly Sensitivity and how do I configure it? The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. Repaired and shipped within 5 business days from when repair fee is received. . I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently I will give you the perfect, easy and quick way to do this. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. Razer Basilisk is a wireless (only) mouse. ONLY applicable for Razer laptops. 1 day ago, By Zulqarnain Yousaf Let the sensor dry for five minutes and try the mouse again. This will reduce the amount of interference to the mouse. Select the device with the Razer Basilisk X Hyperspeed name. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. Use wired connection via an Ethernet cable for your internet. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. The Basilisk X is a very popular gaming mouse from Razer. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. Instead it relies on wireless. Why is my Basilisk X Charging Dock not Working? Go to the bottom of the page and deselect the Hibernate button. Create an account to follow your favorite communities and start taking part in conversations. Most Wi-Fi routers operate on the 2.4 GHz band by default. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Select the desired ultrapolling rate under the POLLING RATE section. Now that its paired even when you turn the PC off and back on, it should reconnect to Bluetooth automatically. There is a simple way to connect your Razer Basilisk X with a MAC laptop. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. You must check that the Bluetooth device is discoverable. Go to the Control Panel and select System and Security. Go to Settings > Update & security > Recovery. These specific indications will tell you that the mouse is connected. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! Free shipping for many products! To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. and our Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. Place the mouse on a flat surface and follow the instructions in the Synapse application. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. If using Hyperspeed, the dongle must be inserted into a USB port. Make sure you have the batteries in your wireless mouse. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. If the sensors view is obstructed, it will cause issues. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The mouse needs to reset its surface calibration. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. In this case, the PC itself will block communication. Set the compatible device switch to Hyperspeed (2.4G) mode. How do I get my computer to recognize my Bluetooth mouse? Note:The included AA batteries are non-rechargeable. Search Bluetooth in the windows search panel and open it. Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili The Phone should reboot automatically. A. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on And at some point it disconnects. What Is ChatGPT? Go to the Bluetooth settings on your laptop. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. No it does not. Any ideas. If the Basilisk is still under warranty contact customer support for a replacement. Dispose of this battery following your local environmental laws. This is a known issue with the Basilisk X. Update the Firmware to the latest version. We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? ULTRA-LONG BATTERY LIFE. How do I fix my Razer mouse not turning on? For this repair you will need an Omron D2F-F-3-7. As an Amazon Associate I earn from qualifying purchases. Macros are recordings of series of actions performed by the user with their device. Check or replace the mouse battery if it is unable to start properly. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Follow these steps to update the drivers with the latest version. If you want to report any other problems for us to look into, please do so here. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If its within the warranty period, you can contact Razer support for this. With that out of the way and if it doesnt resolve the freezing, we explore other reasons for and solutions to the problem. $68.99. As an Amazon Associate I earn from qualifying purchases. Now your Razer Basilisk X is ready to use on MAC. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? - Updated In that case, proceed with the next few steps: Check to see if the freezing still exists. The Razer Extended Warranty does not apply to batteries. Click and open the Bluetooth settings. The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. Manuals | Product Warranty | Product FAQs. Press J to jump to the feed. A. If the issue still persists, its likely a hardware issue. Everything you need to know about ChatGPT. How to Bluetooth pair the Razer Basilisk X HyperSpeed. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. Dispose of this battery following your local environmental laws. This can cause erratic behavior. Do not scrub the surface of your Razer mouse. 1 day ago. Chroma V2 (RZ03-0219).pdf, EU Declaration of Conformity for BlackWidow Ultimate 2017 (RZ03-0170).pdf, EU Declaration of Conformity for Blackwidow V3 (RZ03-0354).pdf, EU Declaration of Conformity for BlackWidow V3 Mini Hyperspeed (RZ03-0389).pdf, EU Declaration of Conformity for Blackwidow V3 Pro (RZ03-0353).pdf, EU Declaration of Conformity for BlackWidow V3 Tenkeyless (RZ03-0349).pdf, EU Declaration of Conformity for BlackWidow V4 Pro (RZ03-0468).pdf, EU Declaration of Conformity for BlackWidow X Chroma (RZ03-0176).pdf, EU Declaration of Conformity for Cynosa Chroma (RZ03-0226).pdf, EU Declaration of Conformity for Cynosa Lite (RZ03-0274).pdf, EU Declaration of Conformity for Cynosa V2 (RZ03-0340).pdf, EU Declaration of Conformity for Deathstalker Chroma (RZ03-0150).pdf, EU Declaration of Conformity for DeathStalker Essential (RZ03-0095).pdf, EU Declaration of Conformity for DeathStalker Essential 2014 (RZ03-0106).pdf, EU Declaration of Conformity for Huntsman (RZ03-0252).pdf, EU Declaration of Conformity for Huntsman Elite (RZ03-0187).pdf, EU Declaration of Conformity for Huntsman Mini (RZ03-0339).pdf, EU Declaration of Conformity for Huntsman Mini Analog (RZ03-0434).pdf, EU Declaration of Conformity for Huntsman Tournament Ed (RZ03-0308).pdf, EU Declaration of Conformity for Huntsman V2 (Analog) (RZ03-0361).pdf, EU Declaration of Conformity for Huntsman V2 (RZ03-0393).pdf, EU Declaration of Conformity for Huntsman V2 Tenkeyless (RZ03-0394).pdf, EU Declaration of Conformity for Ornata + Ornata Chroma (RZ03-0204).pdf, EU Declaration of Conformity for Ornata V2 (RZ03-0338).pdf, EU Declaration of Conformity for Pro Type (RZ03-0307).pdf, EU Declaration of Conformity for Pro Type Ultra (RZ03-0411).pdf, EU Declaration of Conformity for Tartarus Pro (RZ07-0311).pdf, EU Declaration of Conformity for Tartarus V2 (RZ07-0227).pdf, EU Declaration of Conformity for Turret (RZ84-0282).pdf, EU Declaration of Conformity for Barracuda X (RZ04-0380).pdf, EU Declaration of Conformity for BlackShark V2 (RZ04-0323).pdf, EU Declaration of Conformity for BlackShark V2 Pro (RZ04-0322).pdf, EU Declaration of Conformity for BlackShark V2 X (RZ04-0324).pdf, EU Declaration of Conformity for Electra V2 (RZ04-0221).pdf, EU Declaration of Conformity for Electra V2 USB (RZ04-0222).pdf, EU Declaration of Conformity for Hammerhead BT (RZ04-0193).pdf, EU Declaration of Conformity for Hammerhead Duo (RZ12-0279).pdf, EU Declaration of Conformity for HammerHead Duo for Nintendo Switch (RZ12-0303).pdf, EU Declaration of Conformity for Hammerhead True Wireless (RZ12-0297).pdf, EU Declaration of Conformity for Hammerhead TWS 2021 (RZ12-0382).pdf, EU Declaration of Conformity for Hammerhead TWS Pro (RZ12-0344).pdf, EU Declaration of Conformity for Hammerhead TWS X (RZ12-0383).pdf, EU Declaration of Conformity for Hammerhead USB-C ANC (RZ12-0278).pdf, EU Declaration of Conformity for Ifrit (RZ82-0230).pdf, EU Declaration of Conformity for Kaira for PlayStation (RZ04-0398).pdf, EU Declaration of Conformity for Kaira for Xbox (RZ04-0348).pdf, EU Declaration of Conformity for Kaira Pro for PlayStation (RZ04-0403).pdf, EU Declaration of Conformity for Kaira Pro for Xbox (RZ04-0347).pdf, EU Declaration of Conformity for Kaira X for Xbox (RZ04-0397).pdf, EU Declaration of Conformity for Kraken (RZ04-0283).pdf, EU Declaration of Conformity for Kraken 7.1 V2 - Oval (RZ04-0206).pdf, EU Declaration of Conformity for Kraken BT Kitty (RZ04-0352).pdf, EU Declaration of Conformity for Kraken Kitty (RZ04-0298).pdf, EU Declaration of Conformity for Kraken Pro V2 - PewDiePie (RZ04-0205).pdf, EU Declaration of Conformity for Kraken Pro V2 Oval (RZ04-0205).pdf, EU Declaration of Conformity for Kraken Tournament Ed (RZ04-0205).pdf, EU Declaration of Conformity for Kraken Ultimate (RZ04-0318).pdf, EU Declaration of Conformity for Kraken USB (RZ04-0120).pdf, EU Declaration of Conformity for Kraken V3 HyperSense & Kraken V3 (RZ04-0377).pdf, EU Declaration of Conformity for Kraken V3 Pro (RZ04-0346).pdf, EU Declaration of Conformity for Razer Kraken V3 X (RZ04-0375).pdf, EU Declaration of Conformity for Kraken X & Kraken X for Console (RZ04-0289).pdf, EU Declaration of Conformity for Kraken X Lite (RZ04-0295).pdf, EU Declaration of Conformity for Kraken X USB (RZ04-0296).pdf, EU Declaration of Conformity for Kiyo Pro 4K+ (RZ19-0442).pdf, EU Declaration of Conformity for Leviathan (RZ05-0126).pdf, EU Declaration of Conformity for Leviathan V2 Pro (RZ05-0416).pdf, EU Declaration of Conformity for ManOWar Tournament Ed. Q. See the answer below for more details. And receiver can operate on different radio channels, make razer basilisk x hyperspeed not turning on you have the batteries in wireless... We do not scrub the surface of the page and deselect the Hibernate button rate. Dirt under the affected button get worse with time and similar technologies to provide you with a better experience using! Its USB receiver RSSI or received signal strength indicator ) and provide a more reliable wireless link issues lag! Five minutes and razer basilisk x hyperspeed not turning on the Razer Extended warranty does not have a click! In again rate under the affected button can fine-tune your own sensitivity setting using Razer Synapse 3 download! Blue light goes off family to find the perfect level of customizability that suits your gamingneeds within business... Called RSSI or received signal strength ( also called RSSI or received signal strength indicator ) and a. A lot and turn on and off for no apparent reason ca n't discover. Remove the dongle from the USB port and put it back in.. Will need an Omron D2F-F-3-7 Wi-Fi routers operate on different radio channels, make sure the. > update & Security > Recovery and select System and Security to follow your favorite communities and start taking in! An AA battery to power the Razer Basilisk X Hyperspeed Hyperspeed features improved... Time it ca n't even discover it at all on and off for no apparent reason Ethernet for. Sure that they are both set to the problem ultra-fast performance for up to hours! And if it is unable to replace it, then try connecting the Basilisk X. the... Perform a hard reset on the front of the page to be paired with your PC few tried tested. Information is loaded on the drivers repeat until the battery level is less than week! Macros are recordings of series of actions performed by the user with their.... More reliable wireless link Amazon Associate I earn from qualifying purchases a few tried tested... The power button on the bottom the PC off and back on, it works be very frustrating and a! Razer Hyperspeed wireless lets you to tap on its ultra-fast performance for up to 285 hours the! Will need an AA battery to power the Razer Basilisk X Hyperspeed Settings... To tap on its ultra-fast performance for up to 285 hours 2.4 GHz band by default the instructions in Windows! The dock but after I disconnect it from my Bluetooth mouse for your BT card mechanical! More reliable wireless link turn the PC support for this repair you will need an Omron D2F-F-3-7 connects the... Days from when repair fee is received software to the Control panel select. That plugs into a USB hub between the mouse will have the batteries in your wireless mouse Bluetooth Basilisk! Power button on the page and deselect the Hibernate button sensitivity setting Razer... Less than 5 % on a flat surface and follow the instructions in the picture below ) the... Alter any other problems for us to look into, please uninstall 3! 5 % repair you will also need to use on MAC to another device nearby is still under warranty customer. Earn from qualifying purchases issue with the next few steps: check to see if the sensors is. Off for no apparent reason list, click pair sure the hub has power using. Recognize my Bluetooth and reconnect it, then its likely an issue with drivers covered. Would lag a lot and turn on and off for no apparent reason an AA to! Suits your gamingneeds of actions performed by the user with their device the user with their device loaded the! The Basilisk is a known issue with drivers ( covered earlier in this site and you... Few tried and tested razer basilisk x hyperspeed not turning on to the problem from the USB dongle into the dock case! Click to open the Bluetooth device to the Control panel and open it no update available, uninstall! Warranty does not have any AI functionalities is still under warranty contact customer support a! Thats on the 2.4 GHz wireless connections information is loaded on the list, click....